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Our Policies

Our Policies



We hope you will be completely happy with your purchases. However if for any reason you need to return goods, please do so within 30 days, unused with all packaging and tags intact and we will either exchange them or provide a refund. The CARES plastic packaging must be unopened to allow for refund/exchange. 

Refund and Exchange Policy

Please include a copy of your order with your details and reason for return. Send together with all items returned to the following address.

Little Gulliver
PO Box 2220
Wattletree Road
Malvern East  VIC  3145

We do not refund postage costs for returns. Product exchanges will require additional postage and handling charges.  

If you have a query in relation to our service or products please call or email enquires@littlegulliver.com.au and we will get back to you as soon as possible.

Any personal details which Little Gulliver receives from you as a result of an enquiry or order will be kep confidential

We will aim to respond to all enquiries within 48 hours Monday - Friday.  Once we have contacted you, we will keep you informed of the progress of your enquiry and aim to have it resolved within 5 working days.


Little Gulliver offers payment through Paypal, ensuring a secure payment gateway for all of our customers. We do not receive your credit card details.

You will receive a confirmation email from us upon ordering from our store. If you wish to to be removed from our mailing list (notifying Little Gulliver customers of sales and new products) you can send an email to
remove@littlegulliver.com.au to request this at any time.

 

 Any personal details which Little Gulliver receives from you as a result of an enquiry or order will be kept confidential.


Disclaimer

Please note the information contained on our website is for general information purposes only.  Whilst care is taken to ensure the accuracy and validity of all information presented, Little Gulliver makes no representations or warranties of any kind, express or implied about the completeness, accuracy, suitability or reliability in regards to our website or products and services contained therein.

 


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